Kisanex Agro Food Industries - Terms & Conditions

1. Company & Services

Kisanex Agro Food Industries ("Kisanex", "We") delivers vegetables, fruits grown on our farm and produce sourced from select farmer partners directly to customers through kisanex.farm and mobile app.

Registered Office: Khasra no 78/4, Varindavan City, Kotana Road, Baraut, District Baghpat, Uttar Pradesh – 250611 Website: www.kisanex.farm

GST No: 09ABAFK7733M1ZV  |  Customer Care: 5:00 AM - 8:00 PM | support@kisanex.farm | 92595504542.

2. Product Categories - Both Organic & Pesticide Used

- Kisanex Select Category: These products are sourced from trusted farmer partners. Govt approved pesticides may be used in limited quantity as per regulations. We follow safe PHI period.

- Kisanex Saaf Category: These products are grown on our own farm through Natural Farming. No chemical pesticides/fertilizers are used.

Important Disclaimer: We do not promise that all Kisanex products are 100% Organic. Product page will clearly mention "Kisanex Saaf - Natural" or "Kisanex Select". Please check category before ordering.

NPOP Certified Organic products will have separate "Certified Organic" badge + certificate number.

3. Delivery - 5 AM to 8 AM

-  Delivery Slot: Only one slot = 5:00 AM to 8:00 AM. To maintain freshness.

-  Order Cut-off: Must order by 10:00 PM for next morning delivery.

- Coverage: Currently Baraut, Baghpat and select Delhi-NCR pin codes. Check on app/website.

- Minimum Order: 249₹. Free Delivery above 499₹, else 30₹ delivery charge.

- Delivery Attempt: If no one is available between 5-8 AM after 2 calls, order will be cancelled due to perishable nature. 30₹ delivery charge will be deducted.

4. Pricing & Payment

- All rates are in INR. GST included.

- "Kisanex Saaf" products may be priced slightly above mandi rates because there's no chemical cost, but yield is lower.

- Rates may change daily. Rate gets locked after order placement.

- Payment: UPI, Cards, Net Banking, Wallet. COD only for repeat customers.